All Systems Operational

About This Site

We know how critical it is for you to have fast, reliable access to Sync. Subscribe and bookmark this page to get real-time visibility on the current operational status of the Sync.com platform, apps, and core features. Here you'll find updates on service disruptions, outages, and planned maintenance - helping you stay informed. Our goal is to minimize downtime through transparency, accountability, and effective collaboration with you.

Public Website (sync.com) ? Operational
Control Panel ? Operational
Sync Software Clients Operational
Windows Desktop Operational
Android Mobile Client Operational
Mac Desktop Operational
iOS Mobile Client Operational
Platform Services Operational
Links Operational
Admin tools (Pro Teams) Operational
Events Operational
Shared Folders Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance May 31, 2025 21:00-23:00 EDT

We will be undergoing scheduled maintenance during this time. A portion of our users will experience issues or see an error message while logging in or managing files during this time.
Posted on May 31, 2025 - 12:01 EDT

Scheduled Upstream Maintenance Jun 2, 2025 03:00-05:00 EDT

Our upstream provider will be performing routine maintenance. We will be monitoring the situation and may experience service interruptions during this time.
Posted on May 27, 2025 - 13:01 EDT
System Metrics Month Week Day
Public Website - Response Time
Fetching
Control Panel - Response Time
Fetching
May 31, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 31, 01:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 23:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. A portion of our users will experience issues or see an error message while logging in or managing files during this time.
May 29, 18:44 EDT
May 30, 2025
May 29, 2025

No incidents reported.

May 28, 2025
Elevated API Errors
Resolved - This incident has been resolved.
May 28, 22:04 EDT
Monitoring - A fix has been implemented and we are monitoring the situation.
May 28, 16:58 EDT
Identified - The issue has been identified, a fix is being implemented.
May 28, 16:16 EDT
Update - We are continuing to investigate this issue.
May 28, 15:41 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
May 28, 15:41 EDT
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 28, 01:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 23:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. A portion of our users will experience issues or see an error message while logging in or managing files during this time.
May 27, 09:28 EDT
May 27, 2025
May 26, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 26, 01:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 23:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. A portion of our users will experience issues or see an error message while logging in or managing files during this time.
May 25, 12:02 EDT
May 25, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 25, 11:55 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 11:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. A portion of our users will experience issues or see an error message while logging in or managing files during this time.
May 25, 10:32 EDT
May 24, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 24, 01:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. A portion of our users will experience issues or see an error message while logging in or managing files during this time.
May 23, 10:51 EDT
May 23, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 23, 01:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 23:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. A portion of our users will experience issues or see an error message while logging in or managing files during this time.
May 22, 21:16 EDT
May 22, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 22, 01:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. A portion of our users will experience issues or see an error message while logging in or managing files during this time.
May 21, 13:37 EDT
May 21, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 21, 01:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. A portion of our users will experience issues or see an error message while logging in or managing files during this time.
May 20, 09:34 EDT
May 20, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 20, 01:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 23:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. A portion of our users will experience issues or see an error message while logging in or managing files during this time.
May 17, 10:30 EDT
May 19, 2025
May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

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