All Systems Operational

About This Site

We know how critical it is for you to have fast, reliable access to Sync. Subscribe and bookmark this page to get real-time visibility on the current operational status of the Sync.com platform, apps, and core features. Here you'll find updates on service disruptions, outages, and planned maintenance - helping you stay informed. Our goal is to minimize downtime through transparency, accountability, and effective collaboration with you.

Public Website (sync.com) ? Operational
Control Panel ? Operational
Sync Software Clients Operational
Windows Desktop Operational
Android Mobile Client Operational
Mac Desktop Operational
iOS Mobile Client Operational
Platform Services Operational
Links Operational
Admin tools (Pro Teams) Operational
Events Operational
Shared Folders Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance Jul 8, 2025 20:00-21:30 EDT

We will be undergoing scheduled maintenance during this time. A portion of our users will experience issues or see an error message while logging in or managing files during this time.
Posted on Jul 02, 2025 - 14:15 EDT
System Metrics Month Week Day
Public Website - Response Time
Fetching
Control Panel - Response Time
Fetching
Jul 8, 2025

No incidents reported today.

Jul 7, 2025
Some users may experience issues with uploads, downloads, and file transfers
Resolved - Issue has been resolved.
Jul 7, 15:15 EDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Scheduled Maintenance
Resolved - This incident has been resolved.
Jun 26, 21:57 EDT
Update - Billing and subscription management has been restored. A small number of users may continue to experience issues - we are continuing to work to resolve these as quickly as possible.
Jun 26, 18:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results. Billing and subscription management features continue to be impacted.
Jun 26, 15:18 EDT
Identified - We are working to resolve an outage in our systems, the cause has been identified and a fix is underway
Jun 26, 15:03 EDT
Investigating - We will be undergoing scheduled maintenance during this time. Users will experience elevated issues or see an error message while logging in or managing files during this time.
Jun 26, 09:42 EDT
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage