Resolved

Incident Report for Sync.com

Resolved

We are continuing to monitor for any further issues.

Posted Sep 25, 2018 - 14:22 EDT

Update

We are continuing to monitor for any further issues.

Posted Sep 25, 2018 - 13:19 EDT

Monitoring

This has been resolved. Contact help@sync.com if you are still experiencing issues.

Posted Sep 25, 2018 - 13:18 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 25, 2018 - 10:18 EDT

Update

We are continuing to investigate this issue.

Posted Sep 25, 2018 - 09:44 EDT

Investigating

We are investigating reports of elevated network errors affecting upload and download.

Posted Sep 25, 2018 - 09:39 EDT

This incident affected: Web Panel and Desktop.