A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2026 - 06:21 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 09, 2026 - 04:21 EDT
Update
We are continuing to investigate the issue.
Posted Sep 09, 2026 - 01:31 EDT
Investigating
We're experiencing an elevated level of upload and download errors and are currently looking into the issue.
Posted Sep 08, 2026 - 23:43 EDT
This incident affected: Sync Software Clients (Windows Desktop, Android Mobile Client, Mac Desktop, iOS Mobile Client), Platform Services (Links, Admin tools (Pro Teams), Events, Shared Folders), and Control Panel.