Login and Syncing issues affecting a subset of Sync users

Incident Report for Sync.com

Resolved

This incident has been resolved.

Posted Apr 23, 2024 - 11:21 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 23, 2024 - 10:09 EDT

Investigating

Some users are experiencing issues logging in and Syncing. Our team is investigating now.

Posted Apr 23, 2024 - 10:04 EDT

This incident affected: Web Panel, Desktop, Mobile, and Shared Folders.